Shipping policy

We Offer the Fastest Shipping and Hassle-Free Returns!

Shipping Information:

  • Most US based orders are shipped directly from our warehouse within 4-7 days for your convenience and maximum efficiency.
  • Custom Products such as Metal Art, Engraved Jewelry, Shirts, and Blankets take 5-10 business days to process and 3-14 days to ship.
  • Our production partners are based in the United States.
  • Metal Art is only shipping to the United States and territories. We are working on expanding this to other countries.
  • Holidays may have more extended processing and shipping times.

 

Return Policy

  • We offer a Customer Satisfaction Guarantee. Please contact customer service for return requests.
  • Return policy does not apply to products purchased with discount codes.
  • Custom Products are not Returnable but don't hesitate to get in touch with us if the product is damaged or incorrect. 

Contact Us

by phone: 1-(800) 983-2799

email: info@mallardmoongiftshop.com.